At the Professional Association of International AML Specialists (PAASS), we are committed to delivering exceptional digital products and services. This Refund and Return Policy outlines the terms under which refunds are processed. By purchasing our digital products and services, you agree to the following terms.
1. Digital Products and Services
- Non-Refundable Policy: All digital products and services, including but not limited to certification programs, online courses, eBooks, and downloadable materials, are non-refundable once the purchase is completed and the product or service has been accessed or activated.
- Access and Usage: Upon enrollment or purchase, you gain immediate access to digital content and resources. Therefore, we are unable to offer refunds due to the nature of digital products which are accessible immediately upon purchase.
2. Certification and Training Programs
- Enrollment: Once enrolled in a certification or training program, all fees are non-refundable. This includes access to course materials, practice exams, and participation in live sessions.
- Access to Content: After enrollment, you are granted access to all related digital resources. As such, no refunds will be issued once you have accessed or begun using the course materials.
- Request for Assistance: If you experience any issues accessing or using your digital resources, please contact our support team at info@paassgroup.com for assistance. We are committed to resolving any issues promptly.
3. Membership Fees
- Non-Refundable: Membership fees are non-refundable once the membership has been activated and benefits have been accessed.
- Request Procedure: If you have concerns about your membership, please contact us at info@paassgroup.com. While membership fees are non-refundable, we are here to assist with any issues or questions you may have.
4. General Terms
- No Physical Returns: As our offerings are digital products, there is no provision for the return of physical items. All sales are final upon activation or access to the digital content.
- Technical Issues: For any technical issues or problems accessing your purchased digital products, please contact info@paassgroup.com. We will work to address and resolve any issues you encounter.
5. Limitation of Liability
PAASS is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our digital products and services. Our liability is limited to the amount paid for the specific product or service in question.
6. Changes to This Policy
PAASS reserves the right to modify or update this Refund and Return Policy at any time. Any changes will be posted on our website with an updated effective date. Your continued use of our digital products and services constitutes your acceptance of the revised policy.
7. Contact Us
For any questions or concerns regarding this Refund and Return Policy, please contact us at:
- Email: info@paassgroup.com
Thank you for your understanding and for choosing PAASS. We are dedicated to providing you with valuable and high-quality digital resources.